People and Processes

People and Processes

People and Processes

Jeff Shiver, Managing Principal | People and Processes

Jeff Shiver guides people and organizations to overcome their reliability and operational challenges. Working together in partnership, we move beyond the status quo in culture, business results, and most importantly, people.

Jeff has over 25+ years of practitioner experience. Within Mars North America, he worked at four plant locations and held two corporate roles.  Job functions included Engineering, Maintenance, and Operations management. Before Mars, he held contract engineering positions at Proctor and Gamble, and IBM.

Founding People and Processes, Inc. in 2006, Jeff is a trusted advisor for the maintenance and reliability community. Certified in maintenance and reliability best practices, he holds the SMRP Certified Maintenance and Reliability Professional (CMRP), Asset Reliability Practitioner Cat I and II, Certified Reliability Leader (CRL), AFE’s Certified Professional Maintenance Manager (CPMM), ICML’s Machinery Lubrication Technician (MLT), and is a certified RCM 2 & 3 Practitioner. He is a book author, conference speaker, thought leader, and published in domestic and international trade journals. Jeff is also the past Membership Services Director for the Society of Maintenance and Reliability Professionals (SMRP).